FAQ

• How do GP home visits work?

Our general physicians will visit your preferred location for a comprehensive 20-minute consultation, whether at home, office or elsewhere as per your flexibility. They also provide prescriptions and referrals as needed at no extra charge.

• How quickly can a GP visit be arranged?

You can opt for a same-day consultation, which we can arrange within a few hours of booking, depending on the doctor's schedule and your location.

●   Whereare the clinics located?

Gogodoc Clinics has the primary address at 104 Harley Street, London with multiple branches located across the city conveniently.

●   Whatis the cost of an in-clinic consultation?

Our standard in-clinic appointments start from £99, inclusive of basic services.

·   What happens during a telephone consultation?

During a telephonic consultation, our general physical will discuss your medical history, your concerns and your treatment plan over the call. The GP will also advise the best course of action for your condition and issue prescriptions or referrals if needed.

·   How long does a telephone consultation last?

A standard telephone appointment may last 15-20 minutes, which provides time for thorough assessment.

• Do I need to download any software for a video consultation?

No. You are not required to download any special software for a video GP consultation. You'll receive a secure link for your video consultation after booking.

• What is the fee for a video consultation?

Online video consultations at Gogodoc are available for £70 per session. Book your appointment today for more information.

• Can I request a specialist referral?

Yes. Our GPs can refer you to the right specialists as part of your consultation when it is clinically necessary.

• Is there any additional prescription cost in a consultation?

No. Gogodoc does not charge you extra for prescription writing. Prescriptions are generally provided during your appointment.

Can I get a sick note from Gogodoc?

Yes. Our doctors provide sick notes for the workplace or school after an appropriate consultation and assessment.

Are there additional charges for a sick note?

No. Sick notes are included in your consultation fee. No extra charge is required.

What does the PCO driver medical check involve?

Our medical check for PCO drivers includes a complete evaluation which meets all DVLA requirements for obtaining or renewing your Private Hire Driver license.

How do I schedule a PCO medical check?

You can easily book your PCO medical check through our online booking system or by speaking directly with our team. They can arrange your PCO medical check when required.

What is a Fit-to-Fly certificate?

A Fit-to-Fly certificate is a formal medical clearance or documentation that confirms your fitness for air travel based on current health standards.

What information is included on the certificate?

Your Fit-to-Fly certificate documents your medical fitness status and the official date of issuance and features authorized GP certification with a verified signature.

What does the weight loss program include?

Our weight loss program provides comprehensive and individualised medical support, including one-on-one consultations with our physicians, personalised lifestyle modifications, dietary and exercise recommendations, continuous monitoring and prescription medication if/when appropriate for your health goals.

Can weight loss medication be prescribed?

Our doctors can prescribe proper weight loss medication following a thorough medical evaluation to ensure it is safe and suitable for your exact condition.

What happens during physiotherapy at home?

During your home physiotherapy session, our qualified therapist will perform a full examination, recommend hands-on treatment and instruct you on specific exercises tailored to your recovery needs.

How do I arrange physiotherapy sessions?

You can book physiotherapy sessions through our online booking platform or by reaching the dedicated Gogodoc team directly.

Which diagnostic tests do Gogodoc offers?

We provide a complete range of diagnostic and pathological solutions including blood tests, different imaging studies such as X-rays and ultrasounds and cardiac monitoring through ECGs.

Where can I get tests done?

You can avail of the diagnostic services either by booking our home testing facility or at our network of fully equipped partner clinics for complicated screenings, depending on the specific test requirements.

What COVID-19 tests are offered at Gogodoc?

At Gogodoc, we provide COVID-19 tests, including both rapid antigen testing for immediate results and laboratory-processed PCR testing for maximum accuracy administered by our trained medical professionals by following current health authority standards.

Can I use Gogodoc’s COVID-19 test for travel purposes?

If you need a Fit-to-Fly certificate, you'll receive it with a negative COVID-19 test result.

What vaccinations are available?

We offer a complete range of vaccinations including annual flu protection, travel immunisations and routine immunisations for all age groups recommended by health authorities.

Can I book a vaccine at home?

Yes. For your convenience, we can provide you with vaccines during a home visit in advance if you prefer. It ensures safety and convenience in your own environment.